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Terms & Conditions

YPspider makes the information and products available to you on this website, subject to the following terms and conditions. By accessing this website you agree to these terms and conditions. YPspider reserves the right to seek all remedies in law and in equity for any violation of these terms and conditions.

Any rights not expressly granted herein are reserved.

There are inherent dangers in the use of any Software available for downloading on the Internet, and YPspider Software hereby admonishes you to make sure that you completely understand all of the risks before downloading any of the Software (including without limitation, the potential infection of your system by computer viruses and loss of data). You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software.


You agree to defend, indemnify and hold YPspider, its affiliates and their officers, directors, agents and employees harmless from and against any and all claims, losses, damages, liabilities, costs and expenses, including attorneys’ fees, arising from or related to your user content, use of the Site, or violation of any of these Terms.


Any comments or materials sent to YPspider Software, including without limitation feedback, such as questions, comments, suggestions or any related information regarding the Software, this website or any other products, programs or services of YPspider Software (“Feedback”), shall be deemed to be non-confidential. YPspider Software shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation and shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.


Any authorized reproductions of any of the information contained herein must include copyright notices, trademarks or other proprietary legends of YPspider Software, on any copy of the materials made by you. The license for the Software and use of this website is governed by the laws of Italy and the laws of your country.


Copyright in this website (including without limitation, text, graphics, logos, sounds and software) is owned and licensed by Globosoft srl. All materials contained on this site are protected by Italian and international copyright law and may not be copied, reproduced, distributed, transmitted, displayed, published adapted, or dealt with in any form or by any means or in any media without the prior written permission of Globosoft srl. You may not alter or remove any copyright or other notice from copies of the content.


YPspider is a trademark of Globosoft srl and legally protected by law.


All our software are called "scraper": programs able to scan web pages and capture the desired information from different directories ("Sources"). These software are designed to provide a support, HELP, in the search and consultation of various sources (eg yellow pages, yelp, etc. ..), in order to find more easily and quickly the information you want.

IMPORTANT NOTE: These software are NOT designed to download ALL data from various sources with a click and in a short time. This would not be legal nor feasible because it goes against the "terms of use" of the various sources (eg yellow pages or yelp). The program must be used in a RESPONSIBLE way to carry out precise and targeted searches and extractions.

The program respects all LIMITS imposed by the servers of the various sources and in no way tries to bypass them. Usually the limit imposed by the sources (eg Yelp, Yellow Pages) is a maximum of 1000 or 2000 results for each search performed. The user is solely responsible for any improper use of the software and/or for any ban of its IP address.

We will not accept requests for support and refund requests arising from improper or unauthorized use of the program and/or for purposes intended to download amounts of data exceeding the limits imposed by the Sources.

Regarding the data ("Content") obtained with the software it is good to note that:
1. You may only use or reproduce the Content for your own personal and non-commercial use
2. You may not mirror any material obtained with this software on other sites.


YPspider offers a free trial version, so customers can ‘test-drive’ before deciding to purchase. It’s because of this ‘try-before-you-buy’ system that we provides a 30-day Money Back Guarantee but refunds will be approved  only under the accepted circumstances below:

Circumstances of No Refund
– YPspider does not refund software if products fail to meet customer’s needs due to a lack of understanding by the customer, of the products functions and capabilities.
– Product price differences between different regions
– A customer has a ‘change of mind’ after purchase
– A refund request due to technical trouble, with the customer refusing to cooperate with the support team in attempts at troubleshooting by declining to provide detailed descriptions and information regarding the problem, or refusing to try to apply the solutions provided by the support team.

Accepted Circumstances
YPspider offers refunds for the following circumstances within the guidelines of its Money Back Guarantee.
– Purchase of a ‘wrong product’. In this case, we will assist you in purchasing the correct product from our website.
– Purchase of the same product twice. In this case, YPspider will refund one of the products for you, or swap one program for another YPspider product
– Software purchased has terminal technical problems, and no solution has been provided within 30 days.

Once a refund is issued, the corresponding license will be deactivated